Hosted PBX vs. On Premise PBX – Which is Better for Your Business?

PBX phone systems give businesses a private telephone network that delivers unified management of internal and external communications through multiple extensions.

As the switch-off of ISDN and PSTN, the migration to an IP-based business phone system has become an inevitable trend. Companies are then confronted with the choice between the On-Premises or Hosted deployment. While different in their setup, both PBX phone systems offer unique benefits, as well as drawbacks, which are important to consider if your company is planning to adopt either technology.

Advantages

  • Zero maintenance fees
  • A Hosted phone system takes very little time to set up.
  • Fast implementation
  • No onsite hardware to manage (excl. Phones)
  • Very scalable solution

 Disadvantages

    • Service provider retains control of system
    • Staff might require on-site training
    • Handsets and network equipment requires purchasing
    • Higher Monthly Fees

 

Zen Dynamics is able to provide both………

On Premise PBX

Advantages

  • Full control of PBX phone system
  • Complete customization of system
  • Premise PBX has a lower cost in the long run
  • PBX ensures that internal phone calls will be available even if the internet is down

Disadvantages

    • Includes installation expenses
    • Requires commitment to maintenance
    • Needs service and support from IT department
    • Set number of extensions and simultaneous calls (Device Dependant)